On Demand Drupal Support Services

One of those days, and you do not have a Drupal team standby

Your site URL is now burning across every social media outlet in the Matrix. You check the load time, just for peace of mind, and get the dreaded Drupal white screen of death; Or your VPS just gotta hacked, and you need to figure it out how to migrate your site to safer place; Or simply need to install new module, but a bug just is standing in the way to make things happen the way you want; … … What do you do? What do you do?!? Sometimes, things fall apart or you are just struck somewhere, when you are least prepared. Not everyone has a Drupal team on standby waiting for the next great disaster, but fear not, OSforce is here to save the day.

OSforce Offers On Demand Drupal Support Options

Even though a Drupal support service unlike a hosting service need the support with 24/7 availability,  but quick response times, seamless integration into existing development workflows is still very important. Our goal is try to eliminate any division between your team and our team, seamless and painless.

To hire a team within 2 hours is not possible, better keep a team standby. But how can you aheive that without hiring a full time drupalor? You may talk to OSforce, we offer on demand Drupal support services retainer based like below:

Plan A: No retainer, 400CNY/working hour, distance communication by Phone/QQ/Email;

Plan C: Retainer of 10,000CNY, 300CNY/working hour, distance communication plus field support;

 

Support Services include

Module development

Already have a site but have a need for a new module to increase your site’s functionality? We can add this for you or create a custom module to suit your needs. Having trouble with an existing custom module? We can fix it.

Module & Security Updates

As developers of the modules used in Drupal make enhancements, updates are released and recommended on your site. In addition to these Module updates, there are also security updates. These are especially important if you are running e-commerce on your Drupal website to ensure your site stays safe from hackers. If not kept up to date, your site become more and more vulnerable and susceptible to intrusion.

Drupal Commerce Support

If your site currently has commerce integration, we can assist in adding additional functionality or fixing any issues that may occur. Or if you are contemplating adding a store to your site, we can assist in helping to not only get it set up but also in making sure you are using the best solutions for your individual needs.

Bug fixes

Our Support team can quickly troubleshoot issues and provide quick solutions. Through years of experience they have countered many issues and overcome many ways of solving problems in the Drupal platform.

Administration Problems

Is your site confusing or hard to administer? We can smooth out issues related to administration workflow, content types, blocks, rules, views and other Drupal tools.

Theme Changes

We can help give your site a new theme or make small adjustments based on your needs.

Site Performance

Is your site experiencing slow downs? We can perform an audit on your site to determine factors that contribute to the poor response time of the site. We then will offer recommendations to speed up the response time of initial and subsequent page loads.

Hosting Consulting

Need to get your Drupal site set up with a hosting company? Or perhaps you aren’t sure if your current hosting provider is the best option for you. Speak with one of our experienced server professionals and learn about other options that may be more suited for your needs. This can help increase your performance, retention, security, and save your business money.

Training

We offer varied levels of training based on your teams needs. We can do training remotely via webcasts, videos, Q&A sessions etc. We also offer onsite training for a more personal approach. This allows us to customize the material based on the knowledge level and needs of the individuals or groups. With this option, we will teach the theory along with a demonstration and then let the team try it on their own.

 

New Client to get started

To obtain different level of services, we need you to have different level of commitment (a retainer), but if you are new to OSforce, and wants to deposit some money with us, you may doubt if we are qualified or trust worthy, in this case, we advise you to talk to our pre-sales engineer, and give us a small job to do, even though it will cost 400RMB/hour, but the risk is really small, once you are sure who we are, and what we can do, you can deposit 10000 to enjoy 300RMB/hour.

 

If you are interested in our service, please email us at info@osforce.com.cn or simply call us.